Bowling Green Street Surgery

Access to medical records

Your care records

The practice is registered and complies with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Please contact the Practice Manager for further information.

Summary Care Record

If you’re registered with a GP surgery, you’ll have a Summary Care Record unless you’ve chosen not to have one. It contains basic information including your allergies, medicines and any reactions you’ve had to medicine in the past. By storing all this information in one place, it makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.

You cannot get your Summary Care Record online. If you’d like to see it, speak to your GP.

To opt out of having a Summary Care Record, speak to your GP or another health professional.

Coronavirus update: During the coronavirus outbreak, you will also have extra information added to your record. This includes significant medical history (past and present), reasons for medicines, care plan information and vaccinations.

For further information, follow this link to visit the ‘How to access your health records’ page on the NHS website.

GP2GP

The General Medical Services GP Contract requires practices to use GP2GP for transferring electronic health records.

You will expect GPs to have your medical records for your first consultation at the new practice. With GP2GP, the record arrives straight after the registration. In comparison, paper medical records can take weeks or months to arrive.

GP2GP also means practices can support the Health Secretary’s objective that patients should have digital records that follow them around the health and social care system.

Find our more about GP2GP on the NHS website

Your data matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

Find out how this data is used and how to opt out on the following link:

https://www.nhs.uk/your-nhs-data-matters/

Detailed coded record

The Patient Online programme includes offering patients access to their detailed coded records online. However there are exceptions to this. GP practices will have a policy in place and ask you to apply for access to your detailed coded record and the practice will carry out some checks before granting access.

A detailed coded record can contain information, such as;

  • demographics
  • equality and diversity
  • allergies/adverse reactions
  • results (numerical values and normal range)
  • immunisations
  • Medication (dose, quantity and last issued date)
  • Other codes; diagnoses, referrals made and procedures – medical or surgical

This varies and tends to be dependent on the clinical system used by your practice.

For more information visit the The NHS Website GP online services web page where you can find links to related leaflets.

Data Subject Access requests

You have the legal right to request a copy of the information we hold about you, in line with the UK GDPR and the Data Protection Act 2018. You can request your information free of charge, although a reasonable fee may be charged in some cases, for example if repeated requests are made.

Accessing personal information about your child

Information about children may only be released to a person with parental responsibility. However, the best interests of the child will always be considered. Even if a child is very young, data about them is still their personal data and does not belong to anyone else. It is the child who has a right of access to the information held about them.

In responding to a request for information held about a child, we will consider whether the child is mature enough to understand their rights and, if so, we will respond to the child rather than the person with parental responsibility.

Accessing Information about someone else

You may only access information about someone else if you are an authorised representative, have parental responsibility, are acting on behalf of that person, have a valid power of attorney (POA) for healthcare or there is a lawful basis for the disclosure.

Accessing the records of the deceased

Accessing the records of deceased is limited to those that are identified as,

  • Executor/Executrix of the estate
  • Where a grant of probate has been provided as Administrator of the Estate
  • Where there is a clear legitimate claim arising out of the death of the person who is the data subject, this will require a letter outlining the basis of the claim in order for the request to be reviewed and approved.

How long does it take?

DHU has one month in which to respond to your request. However, we will endeavour to respond to your request as soon as possible however this may be extended where the request is deemed to be complex, this will only be done in consultation with yourself as the requestor.

Please let us know if you have any communication needs and we will endeavour to provide the information in a format which is accessible to you.

Please complete the attached form and send it with photo ID to Dhuurgentcare.clinicalgovernance@nhs.net

Alternatively, you can post the form with photo ID to

DHU Urgent and Emergency Care Clinical Governance Team

DHU HealthCare CIC

Anstey House

County Hall

Glenfield

Leicester

LE3 8HD

Date published: 10th October, 2014
Date last updated: 22nd November, 2023